After incidents in which a dresser toppled over causing
fatal injuries to a small child, lawsuits were filed against IKEA.
Tragic circumstances that illustrate what
can happen when a product is introduced to the marketplace
with a lack of proper initial research and planning..
At a minimum, risk analysis. was overlooked:
Who, what where, how will the product
be used? Could anyone be injured? How? What solution
best solves the problem?
Responsibility for a poorly designed product shifted to
consumers when free anchor kits were offered?
How many people would make a mistake and not secure
the heavy furniture correctly? With no way to answer
that question, A proper design was the
answer followed by recall. recall were
Takeaway: Check accident records of similar products
and factor in design specs that not only solve the issue
but provide a competitive edge based on safety
IKEA Facing Lawsuits…
Dee Adams is the author of
Finding Your Niche: Discover…