Q: Do you believe replacing humans with artificial intelligence will improve the constant racial profiling of people of color in the consumer marketplace?
A: Overall, don’t count on it. Artificial intelligence (or A.I.) has not solved the long-standing issue, so far. The primary developers of A.I. are engineers and computer scientists from Ivy League schools. And increasingly, MBA’s at top American research universities (Kahn). And the lack of significant diversity in computer and engineering fields and Ivy League institutions contributes to the problem.
Consider this example: Facial recognition software could not identity former First Lady, Michelle Obama, Oprah, or Serena Williams, according to Time magazine.
“When A.I. projects fail, she says, it’s very often because those building the software failed to consult with subject-matter experts who know the use case the best. There are big cracks in not just the foundation, but the walls, the doors, and the windows of the building.” — Amanda Stent, machine learning expert
On a positive note, researchers found online banking loans were awarded more fairly to African American small business owners than traditional in-person banks.
For more information, see the insightful article on Medium by Dr. Yildiz about emerging technology and racism.
Fortune. Why A.I. needs the liberal arts, Jeremey Kahn, October 20, 2021: https://links.newsletter.fortune.com/e/evib?_t=5c2d888702774d17aa3d0350287b6d73&_m=e01cf6c589564d6795747a4f81361047&_e=6bushAfem-l5Zf6EXry3neymVC63lS0sr8xhHD3hJYApPmrnp144lXzyPiLwor64wABhjlNAaRd__OZGkfmQML0SLtY2Cz2YOSQQ6OdZ5Mg12VoB_lT37zR51gNeD2y1
Researchers: A.I. can play a role in eliminating bias in lending, but only with human help: Ellen McGirt, October 22, 2021, race Ahead, Fortune: https://fortune.com/2021/10/22/ai-can-play-a-role-in-eliminating-bias-in-bank-lending-human-help/?tpcc=nlraceahead
How Technology Can Be Racist: Emerging technologies e.g., artificial intelligence adversely affect diversity & equality of ethnic people. Dr. Mehmet Yildiz, August 7, 2021: https://medium.com/technology-hits/racism-inequality-in-technology-a61cc07ad1ed